Businesses are turning to texting to provide better customer service. Here’s how. getty Sangam Sahai never imagined he’d be texting his travel insurance company. But after his father, Raghunath, fell and broke his pelvis while visiting him in Austin, Raghunath found himself sending messages to Hop Travel. There were questions about his father’s treatment, handled…
Tag: service
LPL releases tax planning service for financial advisors
LPL Financial followed through on executives’ promises earlier this year to roll out tax planning services from the corporate office for the firm’s financial advisors. The newest subscription service from the firm’s Business Solutions unit provides advisory practices with tax professionals for any questions involving clients’ accounts, proposals for potential savings in customers’ portfolios and…
Montana behavioral health commission discusses ideas to address service backlogs
MISSOULA — A state commission tasked with planning for the future of Montana’s behavioral health system is moving forward with some early proposals, aimed at addressing service backlogs. The Behavioral Health System for Future Generations Commission held a meeting on Friday, Oct. 13, 2023, in Missoula, at the University of Montana. There, they laid out…